RETURN POLICY
At Ummi, we strive to provide high-quality products and excellent customer service. Please read our return policy carefully before making a purchase.
To be eligible for an exchange or store credit, the item must be damaged or defective upon arrival. You must contact us within 7 days of receiving your order to report the issue. Additionally, the item must be unused, in its original packaging, and shipped back to us before we process an exchange or issue store credit.
If you receive a damaged item, please email info@tasteummi.com with your order number, a description of the issue, and clear photos of the damage. Once your request is approved, we will provide return shipping instructions. After we receive and inspect the item, we will proceed with either an exchange or store credit, based on your preference.
*Please note that by placing an order with us, you agree to this policy. If you have any questions or need assistance, feel free to contact us at info@tasteummi.com.